Binding vs. non-binding estimates

For a move between states, the type of estimate you sign decides how much the mover can ask for when your belongings arrive.

Binding estimate

The price is fixed for the items and services listed. It can change only if you add items or services. If the mover finds more to move than listed, it should revise the estimate before loading, in writing.

Binding not-to-exceed estimate

You pay the binding price or the actual cost based on weight, whichever is lower.

Non-binding estimate

The mover’s best guess. The final price depends on the actual weight and services. At delivery, the mover can’t require you to pay more than 110% of the estimate before unloading. Any remaining charges are billed afterwards, and you generally have 30 days to pay them.

How to protect yourself

  • Get every estimate in writing and signed.
  • Ask whether the estimate was based on a survey of what you’re moving. For moves within about 50 miles of the mover’s location, federal rules generally require a physical survey unless you waive it in writing.
  • Keep a copy of the estimate with you on moving day.
  • Compare several estimates; an estimate far below the others is a warning sign, not a bargain.

Common questions

What is the difference between a binding and a non-binding estimate?

A binding estimate fixes the price unless you add items or services. A non-binding estimate can change with the actual weight, but at delivery the mover can't require more than 110% of it before unloading.

What is a binding not-to-exceed estimate?

You pay the binding price or less: if the shipment weighs less than estimated, the price goes down, but it can't go above the binding amount.

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General information, not legal advice.